Courseware for Health Sciences Careers
This course provides a hands-on experience working inside the world of Health Sciences, that will show competency at an industry associate-level and is college and career ready. You will be able to demonstrate the correct application of the principal skills and concepts of Health Science and complete tasks independently.


Medical Administrative Assistant Certification
The Medical Administrative Assistant certification is built to test and validate foundation-level concepts and knowledge in the medical field. These core concepts include Medical office procedures, basic healthcare terminology, basic billing knowledge, interpersonal communication in a medical office, and medical health records.
Includes
- 4 Chapters
- 17 Topics
- 10 Scenario-Based Practice Activities
- 17 hands-on timed Quizzes
- 4 Hands-on Projects
- Certificate of Completion
Course Content
Chapter 1 Overview
Chapter 1: Pre-assessment
Topic 1.1: Common Office Terms
Topic 1.1 Quiz
Topic 1.2: Diagnostic Tests and Procedures
Topic 1.2 Quiz
Topic 1.3: Major Organs, Body Systems, and Medical Specialists
Topic 1.3 Quiz
Scenario Based Activity: Meadowbrook Medical Center
Topic 1.4: Legal Terms in Healthcare and HIPAA Overview
Topic 1.4 Quiz
Topic 1.5: HIPAA Compliance and Communication
Topic 1.5 Quiz
Scenario Based Activity: Greendale Community Hospital
Topic 1.6: Terms for Standard Precautions
Topic 1.6 Quiz
Scenario Based Activity: Rockhill General Hospital
Chapter 1: Vocabulary
Chapter 1: Project
Chapter 1: Post-assessment
Chapter 2 Overview
Chapter 2: Pre-assessment
Topic 2.1: Creating and Maintaining an Effective Appointment Schedule
Topic 2.1 Quiz
Topic 2.2: Differentiating Between Emergent and Non-Emergent Patients
Topic 2.2 Quiz
Topic 2.3: Gathering Required Patient Information
Topic 2.3 Quiz
Scenario Based Activity: Maple Grove Community Health Center
Topic 2.4: Determining Payment Methods for Patient Visits
Topic 2.4 Quiz
Topic 2.5: Identifying Important Components of Insurance Cards
Topic 2.5 Quiz
Scenario Based Activity: Pinecrest Family Medical Center
Chapter 2: Vocabulary
Chapter 2: Project
Chapter 2: Post-assessment
Chapter 3 Overview
Chapter 3: Pre-assessment
Topic 3.1: Handling Medical Records Requests
Topic 3.1 Quiz
Topic 3.2: Secure Storage, Maintenance, and Transfer of Data
Topic 3.2 Quiz
Scenario Based Activity: Evergreen Health Center
Topic 3.3: Disposal of Sensitive Documents
Topic 3.3 Quiz
Scenario Based Activity: Oakwood Memorial Hospital
Chapter 3: Vocabulary
Chapter 3: Project
Chapter 3: Post-assessment
Chapter 4 Overview
Chapter 4: Pre-assessment
Topic 4.1: Resolving and De-escalating Patient Issues
Topic 4.1 Quiz
Scenario Based Activity: Riverside Community Health Center
Topic 4.2: Reporting Issues in the Office
Topic 4.2 Quiz
Scenario Based Activity: Lakeview General Hospital
Topic 4.3: Identifying Potential Bias
Topic 4.3 Quiz
Scenario Based Activity: Harmony Health Center
Chapter 4: Vocabulary
Chapter 4: Project
Chapter 4: Post-assessment
Includes the following features
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E-textbook
Each course includes a complete e-textbook. The topics are chunked and embedded. Ideal for informing discussions or assigning homework.
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Read-Along
Listen - a read-along feature designed to support auditory learners is available in every course. This feature is available at the top of every topic page. Simply click on the "play" icon and start listening.
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Comprehensive Grade Book
Save valuable time by eliminating the need to create additional lessons. All MSi courses generate grades automatically from students as they complete knowledge checks, practice activities, quizzes, and projects. These grades are automatically entered into the MSi LMS (Learning Management System). You can easily import these grades into your district's grade book.
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Assessments to Track Progress
Easily measure your students learning gains and identify any knowledge gaps. At the beginning of every chapter, there is a pre-assessment. Once students have completed the chapter there will be a post-assessment. You’ll see these scores immediately so you can proceed accordingly.
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Focus Mode
To make it easier to concentrate, MSi offers a Focus Mode. This tool removes elements on the page that can be distracting. We’ve found this feature to be very helpful, particularly for visual learners.
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Course Completion Badge
Share accomplishments! Upon completion of the course with a grade of 80% or higher, students are eligible for a course completion badge that is designed to be displayed on LinkedIn and other social media channels.
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Course Completion Certificate
Showcase success! After completion of the course with a grade of 80% or higher, students are eligible for a printable course completion certificate.

Support you can depend on*
*Our exceptional customer support is always included. Fine print not needed.
At MSi, we are dedicated to your success. We want you to feel comfortable coming to us to ask questions. This is what we do for a living, and we love our job! Our helpful customer support team is based in the United States, friendly, and ready to assist. We are here to help you through the entire process. We’ll give you detailed instructions to enroll your students, set up your courses, and answer any questions you may have along the way. MSi takes pride in providing customer support you can depend on.
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WHAT OUR TEACHER'S SAY
MSi has it all. They can offer you everything. They offer the curriculum, They can give you everything every student needs.
Amanda Kagan
CTE Teacher