Privacy Policy

Scope

This policy applies to personal information we process as a business in connection with the Services. It does not apply to information processed solely by your employer, school, or another company that may integrate with our Services—those organizations’ privacy policies may also apply.

Information we collect

Depending on how you interact with us, we may collect:

Information you provide

• Contact and account details — Such as name, email address, organization, phone number, or other details you submit through contact forms, demo requests, or account registration.
• Communications — Content of messages you send to us (for example, sales inquiries).
• Authentication — Credentials and related information used to authenticate you in partner or customer portals where we offer them.

Information collected automatically

When you use the Services, we may automatically collect certain technical and usage information, including IP address, browser type and version, device identifiers, general location derived from IP, pages viewed, referring/exit pages, and date/time stamps. We use this information to operate, secure, and improve the Services.

How we use information

We use personal information for purposes such as:

• Providing, maintaining, and improving the Services and our courseware offerings
• Responding to inquiries, processing demo requests, and communicating with you about products or services you have requested
• Authenticating users and protecting against fraud, abuse, and security threats
• Complying with legal obligations and enforcing our terms
• Aggregating or de-identifying data for analytics and product improvement where permitted by law

Where required by law, we rely on appropriate legal bases (such as performance of a contract, legitimate interests, or consent) for processing.

Cookies and similar technologies

We use cookies and similar technologies (such as local storage) that are necessary to operate the Services—for example, to maintain sessions, remember preferences where applicable, and protect interactive forms (including CSRF protection). You may control cookies through your browser settings; disabling certain cookies may limit functionality (e.g., staying signed in or submitting forms).

We may use additional analytics or marketing technologies as permitted by law and in line with any choices you have expressed. Where required, we will obtain consent before using non-essential cookies.

How we share information

We may share personal information in the following circumstances:

• Service providers — Vendors who help us host, secure, analyze, or communicate on our behalf (e.g., cloud hosting, email delivery), subject to confidentiality and data-processing obligations.
• Legal and safety — When we believe disclosure is required by law, regulation, legal process, or governmental request, or to protect the rights, property, or safety of MSI, our users, or others.
• Business transfers — In connection with a merger, acquisition, financing, reorganization, or sale of assets, in which case we will require the successor to honor this Privacy Policy or notify you of changes.
• With your direction or consent — When you ask us to share information or otherwise agree.

We do not sell your personal information for monetary consideration as defined under applicable U.S. state privacy laws. We do not share personal information with third parties for their independent marketing without your consent where required.

International users

We are based in the United States. If you access the Services from outside the United States, you understand that your information may be transferred to, stored in, and processed in the United States and other countries where we or our service providers operate, which may have different data protection rules than your jurisdiction.

Security

We implement administrative, technical, and organizational measures designed to protect personal information against unauthorized access, loss, or alteration. No method of transmission over the Internet or electronic storage is completely secure; we cannot guarantee absolute security.

Retention

We retain personal information for as long as necessary to fulfill the purposes described in this policy, unless a longer period is required or permitted by law (for example, tax, accounting, or legal holds). When retention is no longer needed, we will delete or de-identify information in accordance with our internal policies.

Your choices and rights

Depending on where you live, you may have rights to access, correct, delete, or obtain a copy of your personal information, or to opt out of certain processing. You may also have the right to appeal a decision we make regarding a request. To exercise these rights, contact us using the information below. We will respond in accordance with applicable law.

U.S. state privacy laws: Residents of certain states (including California, Colorado, Virginia, and others) may have additional rights. Where required, we will honor applicable opt-out requests for “sale,” sharing for cross-context behavioral advertising, or targeted advertising, and we will not discriminate against you for exercising privacy rights.

Children’s privacy

Our public marketing website is not directed at children under 13, and we do not knowingly collect personal information from children under 13 through that site without appropriate consent. If you believe we have collected information from a child under 13 inappropriately, please contact us. For student data in educational contexts, see our Student Privacy Policy.

Third-party links

The Services may link to third-party websites or services. We are not responsible for their content or privacy practices. We encourage you to read the privacy policy of every site you visit.

Changes to this policy

We may update this Privacy Policy from time to time. We will post the revised policy on this page and update the “Last updated” date. If changes are material, we will provide additional notice as required by law (for example, by email or a prominent notice on the Services).

Contact us

If you have questions about this Privacy Policy or our data practices, please submit your request through the form on our Contact page.